Home > Leading Teams > How to Measure Team Effectiveness?!

How to Measure Team Effectiveness?!

A major challenge that I’ve encountered implementing new change programs in organizations is showing the value. What’s the business impact? How to show the ROI? First, what to measure? Then, establish a baseline. Finally, create the tools & methods for implementing & reporting measures.

For example, in the global Knowledge Management program that I directed, our challenge was for Management & employees to FEEL the value. Via surveys, interviews and success stories, we enabled employees and managers to quantitatively & qualitatively think about and see the improvement – all projects enjoyed more free time for experts to do their job, shared, accessible, global information, higher employee satisfaction, less time to train new employees, etc. How to reveal it – a challenge in any project!

For training programs I’ve experienced similar challenges: what is the value? When I discovered a proven model for measuring a team’s baseline and improvement, the value for every Israeli business was clear.

  • A proven, measurable, results-driven methodology.
  • Enabling focus on business results alongside creating high impact teams.
  • Speaking the language of Management and team members alike with BEFORE & AFTER comparison. Closing the loop! Plus, integrating team intelligence into our everyday business practice.

There are 4 steps to implementing the process in YOUR organization:

1) TEAM ASSESSMENT (BEFORE): Measure where the team is. In less than 20 minutes, we gain a team snapshot. A simple framework to put what’s happening in perspective – a baseline to reflect upon. Cuts through the mess…

2) TEAM DEBRIEF & PLANNING: Create a roadmap – including how we want to be…. New agreements & rules of engagement. Alignment. Common purpose. Going forward constructively alongside our business goals. What’s missing? What’s not being said? What’s strong? What wants to happen? It’s a BIG step forward.

3) TEAM COACHING (ACTION/LEARNING): Work as a team, to get there…. With awareness, systems grow and develop – a natural process. With focus, teams begin to produce more sustainable results. Teams are relationship systems. Therefore, it’s a natural process to strive to be better and to advance with follow-up guidance.

4) TEAM ASSESSMENT (AFTER): Use AFTER measures to see improvements! In my experience, when team growth is paired with focused, challenged business goals, business thrives – leaders succeed to advance their mission with high performing teams.

THE IMPACT:  Create Effective, High Impact, Resourceful Teams for Better, Sustainable Results!  I’d love to help you and your teams on your journey to a more positive, productive, sustainable culture.

Categories: Leading Teams
  1. February 22, 2013 at 11:47 pm

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    • February 23, 2013 at 11:34 am

      thanks for your comment. it’s good to get feedback.
      i am using wordpress as the host for the blog so it probably explains the loading issues… i will consider integrating the blog into my website in the next redesign. appreciate your stopping by! gloria

  2. March 31, 2013 at 11:51 am

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